PAYMENT

You may pay for your purchase with VISA card, MasterCard or AmericanExpress. All prices are listed in € (Euro) and include Danish VAT of 25% (twentyfive percent). We use the payment solution STRIPE to securely handle your payment.

When you have placed your order, the money will be withdrawn from your banking account within 1-5 business days. When we have received your payment, your order will be shipped within 1-2 business days from our headquarter in Denmark.

 

SHIPPING & DELIVERY

If the product you order is in stock, it is normally shipped from our warehouse in Denmark within 1-2 business days from receiving your payment. When your order is shipped from our warehouse, you will receive an e-mail with shipping information.

Please find your shipping destination zone in the table below to see shipping time and cost for your order, and if your order qualifies for free shipping.

DESTINATION SHIPPING COST

IN €

FREE SHIPPING

ON ORDERS ABOVE €

SHIPPING TIME*

BUSINESS DAYS FROM RECEIVING PAYMENT

Denmark 5 65 2-4
Europe (EU) 9 120 3-5
Europe (non-EU) 17 160 5-7
Rest of world 26 N/A 5-9

*SHIPPING TIME: Please note that the listed shipping time is an estimate provided by a third party carrier, and Anders Hermansen Design ApS cannot be held liable for any shipping time deviations.

RETURNS & REFUNDS

You may return a product within 14 days of receiving it, and you must notify us about it within these 14 days by contacting us by e-mail at shop@andershermansendesign.com. Remember to include your order/invoice number, and please explain the reason for wanting to return the product.

Make sure to pack the return safely to prevent any damage to the product or its original product packaging. The product and the original product packaging are your responsibility until the return order reaches our warehouse, and you will be held liable for any damage done while possessing or shipping the product to our warehouse.

Please ship the return order to:

Anders Hermansen Design ApS
C/O Filmstationen – Studio 6
Jonstrupvej 300, 3500 Værløse
Denmark

When we have received your returned product, we will notify you by e-mail. If the product can be re-sold as new, we will give you a full refund of the order amount, excluding the original shipping cost.

The refund will be paid back to your credit card (or method of payment) used to pay for the order within 14 days of receiving the notification of wanting to return the order. However, we reserve the right to withhold the refund until we have received and inspected the returned product at our warehouse.

If the product or packing has been used in excess of what is normal in order to examine it, like in a store before a purchase, the decrease in our re-selling value will be deducted from your refund.

The shipping cost for returning an order must be paid for and arranged by you. Please keep the receipt and tracking number as proof of shipping the product back.

 

ALL TERMS & CONDITIONS

The following Terms & Conditions apply to the online sale of products in the web shop at www.andershermansendesign.com, owned and maintained by:

Anders Hermansen Design ApS
C/O Filmstationen – Studio 6
Jonstrupvej 300, 3500 Værløse
Denmark

Phone      +45 2636 2637
E-mail      info@andershermansendesign.com
CVR no.   35204636

PAYMENT

You may pay for your purchase with VISA card, MasterCard or AmericanExpress. All prices are listed in € (Euro) and include Danish VAT of 25% (twentyfive percent). We use the payment solution STRIPE to securely handle your payment.

When you have placed your order, the money will be withdrawn from your banking account within 1-5 business days. When we have received your payment, your order will be shipped within 1-2 business days from our headquarter in Denmark.

To shop on our website you must be 18 years or older, and have a valid credit card. If you are less than18 years old, you can have an adult place the order for you.

VAT, CUSTOMS & IMPORT DUTIES

Danish VAT of 25% (twentyfive percent) is included in the price on all products sold on our website. Please note that if your delivery country charges further customs or import duties, these will be charged once the package reaches the destination country, and you will be responsible for paying these charges. This also applies to a purchase made on behalf of another recipient. Please contact your local customs office for further information.

SHIPPING & DELIVERY

If the product you order is in stock, it is normally shipped from our warehouse in Denmark within 1-2 business days from receiving your payment. When your order is shipped from our warehouse, you will receive an e-mail with shipping information.

Please find your shipping destination zone in the table below to see shipping time and cost for your order, and if your order amount qualifies for free shipping.

DESTINATION SHIPPING COST

IN DKK

FREE SHIPPING

ON ORDERS ABOVE €

SHIPPING TIME*

BUSINESS DAYS FROM RECEIVING PAYMENT

Denmark 5 65 2-4
Europe (EU) 9 120 3-5
Europe (non-EU) 17 160 5-7
Rest of world 26 N/A 5-9

*SHIPPING TIME: Please note that the listed shipping time is an estimate provided by a third party carrier, and Anders Hermansen Design ApS cannot be held liable for any shipping time deviations.

CANCELLATION & ORDER CHANGES

If you want to cancel or change your order, please contact us by e-mail shop@andershermansendesign.com, and describe what you want to cancel or change. Remember to include your order/invoice number.

If your order has not yet been shipped from our warehouse, you may cancel or change your order. If a change regards a new shipping address, you will have to pay the cost difference, if the new shipping address implies a higher shipping cost.

If your order has already been shipped, you cannot cancel or change your order. You must then handle it as a normal return – please see the return conditions below.

RETURNS & REFUNDS

You may return a product within 14 days of receiving it, and you must notify us about it within these 14 days by contacting us by e-mail at shop@andershermansendesign.com. Remember to include your order/invoice number and please explain the reason for wanting to return the product.

Make sure to pack the return safely to prevent any damage to the product or its original product packaging. The product and the original product packaging is your responsibility until it reaches our warehouse, and you will be held liable for any damage done while possessing or shipping the product to our warehouse.

Please ship the return product to:

Anders Hermansen Design ApS
C/O Filmstationen – Studio 6
Jonstrupvej 300, 3500 Værløse
Denmark

When we have received your returned product, we will notify you by e-mail. If the product can be re-sold as new, we will give you a full refund of the order amount, excluding the original shipping cost.

The refund will be paid back to your credit card (or method of payment) used to pay for the order within 14 days of receiving the notification of wanting to return the order. However, we reserve the right to withhold the refund until we have received and inspected the returned product at our warehouse.

If the product or packing has been used in excess of what is normal in order to examine it, like in a store before a purchase, the decrease in our re-selling value will be deducted from your refund.

The shipping cost for returning an order must be paid for and arranged by you. Please keep the receipt and tracking number as proof of shipping the product back.

PRIVACY POLICY & USE OF COOKIES

All information provided by you is treated as confidential information, and we will only use it to handle your order internally, to ship your order with a third party carrier and for billing purposes.

Cookies are important to enhance the website structure and the shopping experience. The cookies used on this site are used for traffic measurement and to improve the website content. If you browse this website, you accept the use of cookies.

We use third party web beacons (e.g. Google Analytics) to help analyse where website visitors go and what they do while visiting our website.

TRADEMARKS & COPYRIGHT

The product designs and product names on this website are protected by international copyright and trademark laws, and you are not permitted to use any of these product designs, product names or trademarks without a prior written consent from Anders Hermansen Design ApS.

APPLICABLE LAW

These Terms & Conditions are subject to the laws of Denmark and any dispute between a customer and Anders Hermansen Design ApS related to this website, its services or products shall be settled by the courts of Denmark.

CONTACT US

If you have comments or questions, please send us an e-mail or give us a call.
Normally we will answer your e-mail within 24-hours.

Thanks!

Customer Service
Anders Hermansen Design

E-mail    shop@andershermansendesign.com
Phone    +45 2636 2637